Call Recording Systems

NEC MyCalls

MyCalls offers simple, secure call recording with advanced call analytics. It gives you the ability to stop/start recording for security compliancy with credit card payments over the phone. Recording rules and secure encryption satisfy current rules on safe storage of customer information, including PCI DSS standards.

OAK RecordX

RecordX provides the call information you need to make a real difference to your business. Every phone conversation is recorded and securely stored for quick and easy retrieval. You can use recordings to evaluate and improve service and sales techniques, to check customer contracts and requirements, or as evidence in case of disputes over the phone. In short, you can tick all the boxes.